Xinhua News Report: Kelly Xu, CEO of E-Health Now: “AI + Health Management” Becomes Core Engine for Healthcare Ecosystem Upgrade

On May 9, the sub-forum“New AI Insights Summit”of the 2026 World Brands Mogan Mountain Conference was held in Deqing, Zhejiang. Gathering numerous guests, the event covered cutting-edge fields such as AI large models, intelligent manufacturing, VR technology, smart health and digital culture. Through keynote speeches, guests shared industry observations and industrial insights, and jointly explored new opportunities and trends for the development of artificial intelligence.

Kelly Xu, Founder and CEO of E-Health Now (Huamei Haolian Medical Technology (Beijing) Co., Ltd.), delivered a keynote speech titled Innovative Practices of AI + Big Health Services, systematically explaining how AI technology reconstructs the health management ecosystem and empowers the upstream and downstream of the medical and health industry chain.

Kelly Xu pointed out that the current medical and health industry chain faces three structural challenges. The medical supply side suffers from operational pressure, supply-demand imbalance and transformation difficulties. Both medical insurance and commercial insurance are confronted with cost control pressure, accompanied by homogeneous insurance products and insufficient risk control measures. In addition, users’ long-term health management needs cannot be fully met. The industry urgently requires an AI health management operation hub that connects medical services, payment systems and end users.

To tackle industry pain points, Kelly Xu shared the brand’s Dr.Hua-centric AI health management intelligent agent. Different from traditional passive Q&A-based AI products, the AI health management intelligent agent is capable of active thinking, task decomposition, tool invocation and full-process closed-loop follow-up. It automatically completes full-cycle services including online consultation, health risk assessment, personalized solution formulation, follow-up reminders and abnormal early warnings. It transforms health management services from “users searching for services” to “services proactively serving users”, achieving breakthrough value in improving service efficiency, standardizing medical diagnosis and treatment, and reducing industry costs.

Kelly Xu further elaborated on the four major empowering values of E-Health Now for the medical and health ecosystem. It empowers hospitals to shift from passive patient reception to active operation, optimizing patient source structure and improving overall operational efficiency. It enables insurance institutions and enterprises to shift from passive compensation to active health management, lowering compensation costs and enhancing customer stickiness. It helps individual users break medical resource barriers and enjoy full-cycle health companionship. It also complements the capability shortcomings of primary medical institutions and promotes the equitable distribution of high-quality medical resources.

She stated that adhering to the mission of “enabling everyone to embrace a healthy life”, E-Health Now focuses on three core development directions: digital and intelligent empowerment for primary medical care, high-quality development of commercial health insurance, and national proactive health management. The brand leverages AI technology to restructure the health management service system, drives the in-depth transformation of the big health industry from “treatment-centered” to “health-centered”, and provides equitable, accessible, systematic and continuous health services for the public.